Terms of Service
Terms of Service
These Terms of Service govern your access to and use of the TRB POWER website, products, and services. By visiting our website or placing an order, you agree to these terms.
Online store use
You agree to use this website only for lawful purposes and in a way that does not interfere with the security, availability, or proper operation of the store.
Product information
We make reasonable efforts to describe products, specifications, compatibility, images, and pricing accurately. However, information may contain errors or may change without notice. Product photos may show optional parts, prototypes, or installation examples.
Compatibility and installation
TRB POWER products may include high-power electric dirt bike, electric motorcycle, battery, controller, motor, wiring, and performance upgrade components. The customer is responsible for confirming compatibility with the vehicle, battery voltage, controller settings, connectors, mounting space, and intended use before purchase and installation.
Installation should be performed by a qualified person familiar with high-voltage electric vehicles and battery systems. Incorrect installation, wiring, polarity, configuration, or use may cause damage, injury, fire, or other hazards.
Off-road and legal use
Some products may be intended for off-road, closed-course, competition, or private-property use only. It is the customer's responsibility to understand and comply with local laws, road-use rules, vehicle registration requirements, noise limits, speed restrictions, and safety regulations.
Orders and acceptance
After you place an order, we may send an order confirmation. This does not guarantee acceptance if the order contains incorrect pricing, unavailable inventory, suspected fraud, shipping restrictions, or other issues. We may cancel or refuse orders where reasonably necessary.
Pricing, taxes, and duties
Prices are shown in the currency displayed on the website unless otherwise stated. Taxes, import duties, customs fees, brokerage fees, and other government charges may apply and are the responsibility of the customer unless expressly included at checkout.
Shipping
Shipping times are estimates and may vary due to carrier delays, customs clearance, remote delivery areas, weather, holidays, or other events outside our control. Risk of loss may transfer according to the shipping method and applicable law.
Returns, refunds, and warranty
Returns, refunds, cancellations, exchanges, and warranty service are handled according to the policies published on our website or agreed in writing by TRB POWER. Products that have been installed, modified, damaged, misused, or used outside their intended specifications may not qualify for return or warranty coverage.
Customer responsibilities
You are responsible for providing accurate order, contact, billing, and shipping information. You are also responsible for safe handling, storage, charging, installation, maintenance, and operation of any product purchased from TRB POWER.
Limitation of liability
To the maximum extent permitted by law, TRB POWER is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of use, lost profits, vehicle damage, personal injury caused by misuse or improper installation, or losses arising from unauthorized modifications.
Intellectual property
All website content, including text, images, product descriptions, logos, graphics, and design elements, belongs to TRB POWER or its licensors and may not be copied, reproduced, or used without permission.
Third-party services
Our store may use third-party payment, shipping, analytics, marketing, and platform services. Your use of those services may also be subject to their own terms and policies.
Changes to these terms
We may update these Terms of Service from time to time. The updated terms will be posted on this page with a new effective date. Continued use of the website after changes means you accept the updated terms.
Contact
If you have questions about these Terms of Service, please contact us through our Contact page or the contact information provided on this website.
Effective date: June 22, 2026